GA is a popular solution for data collection and traffic analysis in e-commerce. However, it was built before mobile devices played a significant part in e-commerce. For this reason, the long-standing version of Universal Analytics has ceased to adapt to the changes in the manner of conducting consumer contacts electronically with e-businesses.
As a result of rising customer knowledge, internet buying trends have for some time established a pattern of multiple cross-platform encounters. This3++indicates that visitors visit the website multiple times while making decisions and becoming accustomed to the options. Mobile devices and PC browsers are supported. Sometimes the final conversion occurs after weeks or months have passed after the initial visit.
The natural progression of events for an online business owner is to optimise the store for both large and small screens. While technically the mobile layer of e-commerce is evolving rapidly, it has not yet been able to aggregate data from all devices in a single Google Analytics service. This eventually made the analyst problematic.
Google Analytics 4 reflects Google’s understanding of these changes and the needs of e-business owners. With the statement that this version will become the standard in the future. The previous version of the service will only process data through July 1, 2023. (paid version 360 – until October 1). Google developers will consequently substantially invest in GA4 as a service.
In beta, the new analytics module in Google Analytics was formerly known as App + Web. The standard of tracking all communication channels in a single panel is expected to provide a fresh view on statistics now that it is officially available.
Google Analytics 4 keeps data for 14 months, therefore it is worthwhile to deploy it as soon as feasible to remain ahead of the competition this year and to have comparable information as soon as possible next year.
The password for the updated version of Google Analytics is Events.
Sessions have been replaced with user events as a benchmark. There are numerous types of event tracking. Depending on the business strategy, it may consist of app launches, purchases, and micro conversions of all types.
With Google Analytics 4, you may more precisely measure data from the browser and mobile channel, enabling you to analyse the effectiveness of interactions without dividing the analytics into Google Firebase and Universal Analytics (session-based measurement) (measurement based on events).
The event, or user engagement, signifies that user engagement data is gathered during the entirety of the interaction when the page or screen is in the foreground. Each first page or screen presentation is bypassed, but the session without user interaction is also logged.
When data from the mobile and online channels are collected in relation to events, it is simpler to construct an accurate consumer profile and comprehend their journey. Observe which device the purchasing procedure begins and concludes on, as well as what occurs in between.
With this information gathered from all devices in a single location, UX optimization is facilitated by a deeper understanding of user decisions. Then, each repetitive behaviour can be wrapped in the optimal arrangement of a certain interaction stage.
Google Analytics 4 | Google Universal Analytics |
Measuring the entire relationship in the form of events that are stages of the sales funnel. | Measure interactions in the form of sessions |
Counting for converting events on Youtube | X |
Machine learning | X |
Parallel tracking of events from mobile applications and the browser | Browser data only |
Analysis cube for everyone | Only in the paid version 360 |
Automated marketing lists powered by machine learning | Marketing lists created by hand |
Event tracking and customization in the GUI | Edits or gtag.js required for tracking |
Integration of URLs in the form of consistent titles of subpages and screens | The displayed URL and URI may differ depending on the device |
Data gaps filled with AI | X |
Functionality without cookies | X |
Built-in IP anonymization | X |
Support in compliance with GDPR: option to request deletion of data from Google | X |
The importance of artificial intelligence in Google Analytics 4 is significant. It enables the creation of measures that forecast future user events – “predictive metrics.” Accounts with a substantial database of collected information, as identified by the “Insights” feature, can provide forecasts. These accounts are identified as having conversion potential within the following week. They are added to marketing lists for which customised campaigns are developed. This makes it easier to undertake relationship-based marketing (LTV).
The ability to add tracking tags to Google Analytics without the assistance of the IT department or third-party intervention garnered GTM a large number of fans. Will it also support Google Analytics 4 implementation?
The user is unable to move from Universal Analytics to GA4 as a result of the introduction of the new data gathering model. This first makes the task difficult. You must develop a brand-new service and collect data from begin. As compensation, another useful feature can be mentioned: both the implementation of GA 4 and the collecting of measurements occur without altering the tags in GTM.
Google Analytics 4 can be implemented and configured in steps that do not conflict with the existing Google Universal Analytics service. Notably, the new service will be easier to handle in the future if we select individual names using a consistent key.
Moving on to the steps:
Following this operation, the tag will be visible in the workspace.
You may also utilise a related site tag. Option provided in the summary window as well. Simply paste the Google Analytics tag ID into the pop-up window.
This is how Google Analytics 4 would ideally be setup. Google Tag Manager is a fundamental tool that, in most circumstances, is as easy to use as reading the preceding list. However, each site is unique and the issue may be more difficult.
Occasionally, it will be essential to modify the page’s source code or integrate other solutions, such as in the field of User Experience.
First, it is necessary to accurately update the dataLayer. It requires the addition of new parameters, events, and rules introduced in Google Analytics 4. The provided data is dependent on the accuracy of the data layer’s update – and, subsequently, the value of the overall analytics. The Google Tag Manager, which receives and maps the data, also performs this function.
In these or similar circumstances, it is prudent to entrust the implementation of GA4 to professionals who have dealt with several non-standard scenarios, are familiar with their dependencies, and are able to quickly and risk-free navigate among them. Together with developers who are familiar with the website, the agency with expertise of Google Analytics 4 will handle it most efficiently.
In GA4, metrics are dimensions and metrics for user-generated event parameters. There is a database of default metrics to which you can add your own. (I am confused as to what means originally so this needs to be edited)
User dimensions include the following:
Geographic data is collected approximately, based on your IP address.
Additionally, the application recognises its version, the shop from which it originated, and the device model on which it is launched. Each instance of a programme is provided its unique ID. The user is then identified as either new or returning. Seven days after the last login, it also lands in the first category.
In the case of a website, only browser-related information is gathered in addition to the aforementioned.
What conclusions can be drawn from the individual metrics for e-commerce?
In addition, each of the metrics makes it easier to recognize the areas where you need to work on the UX layer.
Thanks to Google Analytics 4, SaaS KPIs can be measured in the following ranges:
Lead optimization metrics depend on the funnel. It can be built from one landing page or from several. Events will always be the most important thing to measure. And their parameters, such as:
With the help of Google Analytics 4, it is possible to analyse the weak points of LP much faster and better match its content to the behaviour that can be seen in the statistics without building assumptions.
There are more and more reasons for implementing Google Analytics 4. If the mobile version of your product has started to match the traditional one and you appreciate the support of artificial intelligence in e-business, you have long understood the potential of machine learning-supported collecting data on user behaviour from the mobile and WEB area in one dashboard.
However, the race against the competition is simply one of the reasons for beginning the implementation immediately. Google Analytics 4 will transform the way you think about consumers, regardless of whether your business is focused on the construction of a website, application, service, store, or SaaS service. The reports will detail their online decisions and actions in greater detail. AI is dedicated to enhancing the worth of client interactions. Intelligent algorithms will learn to recognise user behaviour and anticipate their future actions with increasing accuracy. Thus, the new GA version will combat John Wanamaker’s statement that “half of advertising expenditures are wasted.”
Regardless of the pace of implementation, familiarisation with the interface, and capabilities of the new service, the ideal strategy appears to be keeping both GUA and GA4 concurrently until the second tool collects sufficient data to assume the function of a comprehensive analytics centre.